The FrameworkLTC User conference is just around the corner, and if you’re looking to stay ahead in the ever-evolving world of pharmacy management infrastructure, this is an event you don’t want to miss. 

Mark your calendars now so you can be there for ECW Computers’ upcoming presentation, “Streamlining Operations – Optimizing Efficiency in Pharmacy Management Infrastructure.” We will share our insights and innovations in pharmacy technology management. 

As technology continues to revolutionize the healthcare industry, staying informed and adaptable is crucial for success. Otherwise, you’ll be stuck dealing with a series of chronic issues at your pharmacy…

Do These Problems Sound Familiar?

Misconfigured Printers

Networked printer problems can disrupt pharmacy workflow and prescription processing, requiring reliable printer functionality and troubleshooting measures.

Faulty Peripherals

Malfunctioning barcode scanners, label printers, or card readers can cause delays in medication dispensing and patient data entry, emphasizing the need for prompt resolution and smooth operation of peripherals.

Inconsistent remote desktop access

Connectivity or configuration issues with remote desktop access can impede pharmacists’ and staff members’ ability to access critical pharmacy applications and data from any location, affecting productivity and workflow.

Ineffective database management

Efficient management of databases storing patient information, medication inventory, and transaction records is vital, but problems like corruption, slow queries, or inadequate backups can jeopardize data integrity and impact overall pharmacy operations.

Unreliable VPN

Problems with Virtual Private Network (VPN) connections, such as configuration, compatibility, or connectivity issues, can hinder remote work capabilities and compromise the security of accessing internal pharmacy networks.

Poor Latency

Network congestion or performance issues contributing to latency can cause frustrating delays in accessing pharmacy applications or loading patient records, affecting workflow and patient care.

User profile issues

Problems with user profiles, such as incorrect permissions, login failures, or corrupted profiles, can impede access to pharmacy software and personalized settings, requiring swift resolution.

Lack of expert IT support

Without IT support familiar with pharmaceutical software, compliance requirements, and workflow intricacies, resolving technology issues can be time-consuming and disrupt day-to-day pharmacy operations.

Improper identity and access management

Effective management of user identities and access to pharmacy systems and sensitive patient data is crucial to ensure security, but issues like authentication, access permissions, or password management can compromise compliance and data security.

Poor redundancy

Implementing system redundancy is essential to prevent prolonged downtime and potential data loss; issues such as single points of failure, lack of backup systems, or insufficient disaster recovery plans can disrupt pharmacy operations.

HIPAA compliance risks

Adhering to HIPAA regulations is imperative for pharmacies, requiring proper data protection, privacy measures, and policies to ensure compliance with patient confidentiality and data security requirements.

ECW Will Help You Solve These Problems

ECW is a leading provider of outsourced technology services for LTC pharmacies throughout the United States. Our goal is to help our clients improve their operational efficiency and bottom line. 

We provide LTC Pharmacies with the latest technology solutions, expert support, and guidance. Our team of highly skilled technicians is available 24/7 to help our clients with any technical issues they may have. In addition, we offer a wide range of training and support services, so our clients can get the most out of their investment in our services.

Managing the cloud on your behalf, we proactively prevent issues, comprehensively secure systems, and optimize technologies integrated into business processes. The result is a seamless, stress-free, and productivity-enhancing IT environment for each and every client ECW Computers works with.

Don’t Miss This Year’s FrameworkLTC User Conference

Imagine a future where your pharmacy runs seamlessly, with enhanced productivity and reduced costs. ECW’s presentation will equip you with the knowledge and tools to achieve just that. We look forward to sharing more information on our RxCloud solution, and talking with you directly. 

Don’t miss out on the opportunity to witness the unveiling of the future of pharmacy management. See you there!